Refund Policy

ScaleBridge offers a 7-day free trial before any purchase is made, so you can be sure the app works for you before paying.

14-day refund

If you're not happy with the lifetime unlock, you can request a full refund within 14 days of purchase — no questions asked.

How to request a refund

Email youssefshehabeldin@hotmail.com from the address on your ScaleBridge account, with the subject "Refund request". Include your order/receipt reference if you have it.

How refunds are processed

Refunds are issued by Paddle.com Market Ltd, our merchant of record, back to the original payment method. Please allow 5–10 business days for the credit to appear.

After a refund

Once a refund is issued, lifetime access to the account is removed. You are welcome to sign up again in the future.

Contact

ScaleBridge — youssefshehabeldin@hotmail.com